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Privacy Policy

Last Updated: November 19th, 2025

RF Support Service (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that any information you provide is handled responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website or when we send support-related text messages in response to your inquiry.

1. Information We Collect

We only collect the information necessary to provide support and respond to your request. This may include:

  • Name

  • Phone number

  • Email address (optional)

  • Details you include in your message or inquiry

  • Technical delivery data (such as message delivery status, timestamps, or website interaction logs)

We do not collect unnecessary data, nor do we use tracking cookies for advertising or marketing.

2. How We Use Your Information

We use the information you provide strictly for:

  • Sending informational text messages to confirm we received your inquiry

  • Providing support-related responses to your questions

  • Following up if additional information is required

  • Maintaining internal records

  • Improving our communication and support processes

We do not send marketing texts or promotional messages.

3. SMS Messaging

If you provide your phone number through our contact form, you consent to receive informational and support-related text messages from RF Support Service.

Opt-Out Options

You can opt out at any time by replying:

  • STOP — to end all messages

  • HELP — to receive assistance or instructions

Message and data rates may apply depending on your carrier.

4. Sharing of Information

We do not sell, rent, or share your personal information with third parties for marketing or promotional purposes.

We may share limited information only when necessary to:

  • Facilitate message delivery (e.g., through a secure messaging provider)

  • Comply with legal obligations

  • Respond to a lawful request or protect our rights

All third-party services we use follow reasonable industry standards for data security.

5. Data Security

We take reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, misuse, or disclosure.
However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

You may:

  • Request a copy of the information we have about you

  • Request correction of your information

  • Request deletion of your information

  • Opt out of SMS messages at any time by replying STOP

To exercise these rights, please contact us using the form on our Contact page.

7. Third-Party Links

Our website may include links to third-party sites. We are not responsible for the privacy practices or content of external websites.

8. Changes to This Policy

We may update this Privacy Policy occasionally. The “Last Updated” date at the top reflects the most recent version. Continued use of our website or services means you accept any revised terms.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out through the contact form on our Contact page.

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